The fresh-baked bread at breakfast was a delight! Exploring nearby gems like El Braserio and La Frontera made my nights even more flavorful. Plus, the spacious room was a true haven for my family.

On the flip side, we only had two towels for four people, and the pool water was absolutely freezing. Also, it was puzzling that we couldn't get a refund for one breakfast out of the four we paid for.

The highlight of our stay was visiting the Lion Zoo, where we marveled at around 2,000 animals of various species. The hotel staff was friendly, showing a genuine interest in helping families, and the location made it easy to explore nearby malls and attractions.

My kids wished for more towels since we had to ask for extras.

It was just a proper fit for a weekend getaway in Leon with attractive and competitive value for money. The staff was genuinely friendly and attentive, especially in the dining area, making my meals pleasant. Be ready for some wait time for the elevator.

The staff was incredibly customer-oriented, and the location was perfect—just a short walk to quality restaurants. It was also well-priced for the area. Great amenities like a lovely indoor pool made for a nice touch.

Absolutely nothing to say about dislikes.

No issues, meets expectations. Spacious rooms with a lovely indoor pool.

the elevator was really slow. it took forever to get up and down, but the staff was super friendly. room was spacious with comfy beds. perfect location near a lot of restaurants.

Would recommend for a passing visit

Comfortable room, friendly staff, made my stay enjoyable with 24-hour reception support and access to a lovely outdoor swimming pool.

Nothing could have been better.

the friendly staff makes the stay enjoyable despite elevator issues and a few drawbacks

Comfortable hotel with clean rooms and very friendly staff made my stay enjoyable. The hotel has a great location near quality restaurants and offers 24-hour reception support.

Business travelers beware

The staff at the front desk was really helpful , going above and beyond to assist me with the late check-in even tho I arrived at an odd hour. The location was convenient , with decent restaurants just a walk away , which provided some level of comfort after a long day.

It wasn't budget-friendly , yet I suppose it could have been worse.

During the stay, the staff demonstrated a strong commitment to customer service, especially at the front desk and in the dining area. The hotel is conveniently located near quality restaurants, making it easy to explore dining options. However, the limited elevator access, which resulted in long waits, posed significant challenges for my family, particularly for those who needed assistance. Additionally, frequent issues with the check-in and check-out process frustrated our experience.

The hotel's location is a big plus, with excellent access to both shopping centers and restaurants. Staff were attentive, which made the visit more enjoyable. However, the WiFi connection was quite frustrating at times. Overall, worth considering for its proximity to local attractions.

The hotel staff is customer-oriented, offering attentive service at both the restaurant and front desk. Its location is excellent, just a walking distance from several quality dining options. Additionally, the pricing is very competitive, making it a great choice for business travelers.

The hotel has only one elevator for over 160 rooms, causing delays.